UK SMEs falling behind due to lack of technology

Research has indicated that 75 per cent of UK small and medium-sized enterprises (SMEs) may be failing to embrace workplace technologies such as cloud software, mobile working and bring your own device (BYOD) initiatives, which as a result could be stunting their growth, productivity and employee engagement.
By 2022, IT analysts Gartner has forecast that cloud will make up almost a third of IT spending. However, according to a separate study commissioned by Crown Workplace, only a quarter of SMEs are prepared for this
Consequently, q lack of cloud innovation could impact SMEs’ business agility, security and financial efficiency.
Results indicated that less than 20 per cent in the workplace are ready for voice technology, which over the years has seen a huge adoption. Equally, despite the ubiquity of mobile devices, only a quarter feel prepared as a business to enable proper mobile working and BYOD.
Meanwhile, some new technologies such as Li-Fi (cellular wireless networking using light) and automated heating and lighting are creeping onto SMEs’ agenda.
Over two-thirds of SME owners admit their current workplace, with its lack of technological innovation, is limiting engagement with employees and their ability to retain the best talent.
However, the largest barrier preventing SMEs creating the optimum workplace that features modern technology is cost.
Simon Gammell, Director at Crown Workspace, said: “Modern technology has created a new set of rules for the workplace. Technology such as WiFi, remote storage and mobile are what employees expect, and that’s what SME owners should consider first when designing a workspace to ensure that their people can work and communicate effectively. Design factors such as layout, equipment and furniture are also massively important too but should not come at the detriment of technology.”
Hugh Prissick, Project Manager and Owner of Storey, added: “Landlords are conscious that occupiers need faster broadband speeds and greater access to strong wireless connections, amongst other technological advances. Future-proofing buildings is difficult but landlords and developers are placing technology at the heart of the design of new buildings.”

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