Opening new doors with Alex Kossoff

I was recently invited to see a client’s new office. Their old offices were very formal and traditional, but they were excited to show me how their new open-plan office was different and how it had improved the working environment. 

The big open space was radically different, and our client said that the team were already enjoying improved productivity, communication and collaboration.

This may be great news for our client, but why I am telling you this? The reason is, they were inspired by our new office in Colindale.

We have had many clients comment on our new home and staff are delighted with the facilities it offers. Like our client, we have also enjoyed greater collaboration and improved efficiencies, all within a nicer working environment that is conducive to productivity. 

Paul Dodds, Group Chief Executive of Capital Underwriting Agencies Group Ltd, is the client in question and he had this to say about our influence on his office move: “We were coming to the end of our lease and were looking for somewhere new. At our old office, we were spread over several floors and had a number of individual offices. We realised it was not conducive to good communication and it was also impacting staff morale.

“We went to Grunberg & Co to see them after their move and we were instantly struck by the change from their old, cramped office space. The transformation was remarkable and it felt so much better. I spoke with the team and they echoed exactly what I had observed. 

“This inspired us to make a transformative change during our own office move. We haven’t replicated their move; we have gone one step further by going completely open plan with no side offices for our executive team.

“Like Grunberg & Co the change has been radical. People are happier, communication is improved and we see each other more, which is helping us to collaborate and discuss things openly. Seeing Grunberg & Co’s offices helped us to embrace change and it is paying off.”

Capital Underwriting Agencies Group Ltd are an independent group of specialist insurance brokers focused on: providing ‘business-to-business’ insurance.

Our team at Grunberg & Co are one of our greatest assets. It is for this reason that we invest so heavily in them, including our recent office move. We were delighted to find out earlier this year that we had been named as one of the Top 10 employers within our profession at the British Accountancy Awards and felt that it vindicated our decision to place the needs of our team at the forefront of what we do.

We do our utmost to offer our team the support they need to develop. We have recently introduced flexi-time; offer days off to pursue charitable causes; implemented a firm wide three-year professional development program open to all staff, and trained our first mental health first aiders. Even something as simple as supplying free high-quality hot drinks, fruit and a breakfast bar are making a big impact.

As the firm’s Training Partner, I see first-hand the impact we are having on helping people into the profession. From day one through to qualification we emphasise the importance of communication and we make sure that staff feel conformable in sharing their thoughts with everyone from their immediate colleagues all the way up to our Managing Partner. 

Looking to our future workforce, this month we held our first open day for local college students. In partnership with Stanmore College, which is just down the road from us, we are offering placements and open days where students can come in and learn more about what we do, the office environment and the training routes on offer. After an extremely successful pilot, we are looking to roll this out more frequently and are in active discussions with other schools and colleges in the local area.

I’m extremely proud of our staff and how we support them. If you would like to learn more about what we are doing to support them and how you could implement some of these changes in your own business, why not give me a call. 

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